ORDERS

A minimum of RM200.00 order is required. Please note that FHP will provide different peppers products, subject to availability, to the agents upon first registration.
No yearly fee is required. Registration fee is once for a life time.
All orders can be made by walking in to our farm sites, via agent platform or through www.freshharvestpeppers.com only.
Agent shall contact FHP Sales Admin at 017-1371367 to obtain discount or special promotion code prior to finalising the purchase.
Payment is strictly Cash Before Delivery(CBD) basis. Payment can be made via online banking or cash.

RETAIL PRICE
The agent is required to follow the retail price as set by FHP. No deviation of pricing is permissible without informing FHP in the first place. Failure to comply would amount to a breach of contract and action will be taken against the agent,
Farm price, wholesale and recommended retail prices may fluctuate due to market forces and we reserve the right to alter them periodically.
Discount cannot be applied to our products without our prior written consent.

MARKETPLACES SELLING/THIRD PARTY
The agent is permitted to resell the items/goods/products to customers via offline and online platforms.
FHP reserves the right to protect its product brand and the brands it carries and determined where the product is/should be sold. FHP must be notified prior to products being advertised through/on third party stockists and marketplaces such as Shopee. Lazada, eBay, Amazon, Alibaba etc. and we reserve to block any of our products being advertised on such sites if it is against any law or community rights. Failure to notify FHP and obtain prior agreement will result in sanction placed on product availability, future order cancellation, and/or further legal actions being taken to have the item removed from third party sellers/marketplaces.
The agent agrees that the product of FHP will be sold by the agent direct to consumers and not in bulk for the purposes of reselling.
In the event we have reasonable grounds to believe that the agent has acted in breach of these Terms and Conditions, we may forfeit withdraw our permission for the agent to sell FHP product and the agent will no longer be entitled to sell our product or be a part of Premium Peppers Marketing team.

COMMUNICATION
An online website store; www.freshharvestpeppers.com is maintained by FHP for the purposes of providing extensive product information and setting the RRP of all products available under FHP. All information contained therein are exclusive intellectual property of FHP. Any alteration made to the information provided, whether knowingly or not will be considered as breach of contract and may be liable for action taken.
For the purposes of communication and advertising/marketing, FHP and Premium Peppers Marketing has an active presence in the major social media channels. All stokists/agents are encouraged to follow/like the said social pages in order to obtain customer feedback, promotions and other marketing activities. Undesired social media behavior such as spamming will not be tolerated.

DELIVERY
Goods will be delivered to the address nominated by you at the time of ordering. For orders dispatched, please make order at least 1 day before delivery date. Delivery is only available for Malaysia.
Notification by email/messages will be sent prior to shipping to confirm delivery address and to provide trackers.
Self-Collection is also available at designated farm sites specified by FHP.